Genshin Impact Security Flaw Exposes Users Phone Numbers

share to other networks share to twitter share to facebook

Genshin Impact has taken the world by storm, with millions of players signing up since it released in September 2020.

Within a few weeks of release the game had already generated over $100 million in revenue for its develop miHoYo.

Recently the game got its first major update with the 1.1 update, you can read our the patch notes guide here.


Table of Contents

Security Issues

miHoYo has been accused of a data breach that risks exposing users private details, including their phone number.

Reddit user TiltOnPlay reported the breach, explaining how trying to reset an accounts password displayed the users mobile number in full.

This could mean that anyone could find out another players phone number, which could have serious consequences.

Many fellow Reddit users tried it themselves and reported mixed results, some had their numbers display in full, while some were censored.

Andreas Theodorou, Digital Privacy Expoert, spoke with Nintendo Life and explained that how this shows the "little concern" that MiHoYo has in protecting its users.

"This is not the first time MiHoYo has been criticized for failing to secure users’ privacy and shows how little concern they pay. By showing users’ personal information, with no authentication, they have allowed potential stalkers, scammers, and other cybercriminals access to sensitive information, and carelessly put Genshin players at risk.
"It was entirely possible for cybercriminals to search for specific players’ phone numbers and implement targeted attacks based on the information MiHoYo had provided. Genshin players should take great care over the coming months and be wary of any potential scams or harassment that may come about because of MiHoYo’s failings."

Addressing The Issue

In a statement made to, miHoYo said it was taking "immediate action" to fix this issue.

"The team has already noticed the systematic issue which might accidentally reveal users' phone number. The team took immediate action to fix the problem, and so far the issue should be resolved now."

User security should be a top priority for any company, and it is scary to see this blatant issue has been there for nearly 2 months before miHoYo took action.

With Genshin Impact being a hugely popular game right now, and in the age of swatting and hacking, this is something they definitely need to take more seriously.

Playstation 5

The Genshin Impact 1.1 update will add compatibility for the upcoming Playstation 5 console.


Genshin Impact will continue to run using the PS4 version of the game, this is to make it easier to release rather than having to create a separate build for the new console.

genshin impact coming to ps5
click to enlarge
+ 2
NEXT-GEN: Genshin Impact will be playable on the Playstation 5 on day 1.

On launch day, November 12th-19th depending on region, players will be able to download and jump into Genshin Impact on their brand new system.

miHoYo have confirmed that the PS5 version will offer better graphics and faster loading times.

Nintendo Switch


A Nintendo Switch port of the game was expected to launch in September when Genshin Impact came out of beta.

nintendo switch
click to enlarge
+ 2
BOTW CLONE ON SWITCH?: Genshin Impact has been announced for the system, but no release date has been given.

Unfortunately this version was delayed and so far there has been no official release date set.

READ MORE: Everything you need to know about Genshin Impact promo codes

It is expected to be announced some time after the Genshin Impact 1.1 update with the beta beginning in early 2021 and a expected full release in mid-late 2021.

Xbox One/Series X|S

Genshin Impact is expected to launch on the Nintendo Switch, it was always mentioned up until the port was delayed, but there has never been any mention of it coming to the Xbox One or Series X|S.

While speaking to Twinfinite, developers miHoYo stated they have no plans to bring the game to the Xbox platform.

“We have plans regarding next-gen consoles, and we will be announcing them as these plans take shape. We do not currently have plans to release the game on Xbox.

It is unclear why they chose not to release it on the system.

Free to play games thrive on any platform they are released on, the more platforms the better.

At least for now a Xbox port is not happening, but never say never.